Posted on Mon, Nov 30, 2009
This is my first time to use Zerorez. I have not been satisfied with previous carpet cleaning companies, their personnel or their customer service, that is the reason I decided to try Zerorez.
Lucas is the most professional, and helpful representative that I have ever dealt with when it comes to carpet cleaning companies. His willingness to help explain and go the extra mile is a credit to your company. Remember it doesn't matter how good your company or product is if you don't have good representation. If the rest of your technicians are as good as Lucas your company will be one of the companies to survive in this era of stiff competition.
Definitely a satisfied customer. I will always request Lucas and will refer my friends to Zerorez.
H. Chesser
Carpet Cleaning Irving
Posted on Fri, Nov 20, 2009
As a "newbie" customer to the Zerorez family, I am a Raving Fan!! I will be lifelong.
Lucas was very prompt after his send ahead phone call (appreciated it) for my appointment. He is a very polite, courteous, and professional young gentleman! His explanations were articulate and thorough. Lucas was very patient with me after I asked several questions regarding my carpet cleaning and shower stall that were in desperate ned of his outstanding, professional cleaning!
Lucas deserves an award from Zerorez as an exemplary "Indoor Environmental Specialist!" He educated me on how I can maintain his efforts. I am thrilled with my home's carpeting and shower. Definitely refer Zerorez to family and friends!!!
Micky, my dog, barked great job too. ha! ha!
MaryBeth O., Irving (Valley Ranch)
Carpet Cleaning Irving
Shower Stall Cleaning Irving