It doesn’t take much to ruin thousands of dollars of carpet from improper cleaning methods, not to mention other damages to your home or family by someone who isn’t properly screened before entering your home. It can be downright “scary” to let some of these “professionals” into your home.
At Zerorez every employee is screened, tested, and held to high dress code standards to guarantee your comfort and safety. Zerorez is known across the nation as a premier carpet cleaning firm and we take that reputation seriously. Some of the most seasoned carpet professionals, interior designers, and real estate agents refer our services exclusively to their clients. This even includes the radio hosts Jody Dean, Jean & Julie, and many others that have used and experienced first-hand the incredible value that only Zerorez provides.
Did the cleaner you called just get a phone number, an extractor, and wait for his next victim?
Zerorez founders have been cleaning carpets for decades and have never accepted the status quo. As a leader in the industry known for its advanced technology, Zerorez constantly refines and implements the latest research to make sure that your home and family are safe from unwanted chemicals, odors, and residues that disrupt your body’s health, destroy carpet fibers, and require more frequent cleaning. Our experience can be traced through millions of yards of carpets.
Make sure the firm is IICRC certified (check here). The Institute of Inspection Cleaning and Restoration Certification exists to educate and establish standards for all cleaners and is recognized around the world. A majority of cleaners are not certified.
Zerorez promotes education with all of our employees to guarantee that all jobs meet or exceed the standards taught by the IICRC. Our staff is trained daily, to stay abreast on current news, trends, and advancements in the industry and then tested on the latest publications put out in our industry. This education is taken straight to your floors, making sure that you get the finest cleaning and results in the industry.
Some cleaning firms don’t consider what it takes to develop a long term relationship. They take your money today, knowing tomorrow they can find another innocent victim to con.
Zerorez understands that only a long-term focus with customers will result in quality service today. We commit ourselves daily to create “Raving Fans” of our company and services and do everything possible to achieve this lofty goal. We are committed to first class customer service, and treating the homes, families, and individuals that we encounter with utmost respect and courtesy.
Lip service is easy; but when it comes down to re-servicing a client, many firms may ignore the problem or deny all responsibility.
Zerorez goes above and beyond taking care of any issues that may arise. We guarantee our services. We will perform a test stripe and if we can’t clean it to your satisfaction we will pack up and leave at no cost or obligation. If a problem arises after completing or leaving the job, we will quickly return to fix the issue. We guarantee our prices. A firm quote is given on the job-site before commencing any services. Any surprises at the end of the job will be removed from the invoice. We guarantee that we will be on time. If we miss our window of arrival for whatever reason, you will get a room cleaned at no charge. We want every experience with Zerorez to make you a “Raving Fan”.